Articles

By Jason Chiu In Canada, shrinkage now costs retailers $9 billion annually – a sharp increase from $5 billion in 2018. At the same time, shoplifting continues to rise, climbing another 14% in 2024 compared with 2023. For grocery operators, this means that while customer and employee safety remains a …

Superficial branding like maple washing isn’t cutting it anymore. Without transparency, the Buy Canadian movement won’t last By Sylvain Charlebois The so-called buy Canadian movement gained momentum when former U.S. President Donald Trump suggested, half in jest but with a tone of menace, that Canada could one day become America’s …

The store is back at the center of retail strategies with 75% of executives planning a large-scale store transformation in the next 2 years From bottom-line improvements to enhanced experiences, tech-enabled stores are delivering big wins for retailers and customers on efficiency, customer experience, and monetization Retailers are rapidly shifting …

Time is a luxury during the holiday season and making the shopping experience as easy as possible is key, advises Braedon Worobetz, director, category management for Federated Co-operatives Limited in Saskatoon. “From Jet-Puffed marshmallows for all their baking and hot chocolate needs, to quick and easy meal solutions involving sauces …

The holiday season brings busy shoppers, hungry for entertaining ideas By Carolyn Camilleri The holiday season is the busiest in a grocery retailers’ calendar, presenting many opportunities to increase sales through pro-active merchandising strategies. According to Deloitte’s 2025 Retail Holiday Buyer Survey, the average year-over-year holiday sales growth is expected …

Coffee and Tea sales in Canada have been undergoing volatility but Remain Strong By: Brennah Doyle If you didn’t already know, coffee is the number one beverage in Canada by sales and consumption. Consider these statistics: On average, Canadians consume 5.03 million 60 kg bags of coffee per year and …

LRQA, a leader in food and beverage assurance, is urging those in the food sector to reframe their approach to decarbonisation, embedding energy efficiency and sustainable practices at the heart of organisational culture. Complex supply chains and reliance on high-emission processes make decarbonising the food industry especially difficult. Challenges include …

By Melanie Franner Walmart Canada’s appointment of Venessa Yates to the role of President and CEO takes place at a monumental time in the retailer’s history. That’s because the appointment coincides with the company’s recent announcement of a “landmark” $6.5 billion investment over the next five years. “I’m very excited …

Coffee is up 19 per cent—and global markets aren’t to blame. Ottawa’s political posturing is burning your wallet, one cup at a time By Sylvain Charlebois Canadians are paying 19 per cent more for ground coffee this year—and it’s not because of global supply issues. It’s because of a self-inflicted …

The back-to-school season gives retailers a golden opportunity By Carly Peters Canada’s back-to-school (BTS) season represents a $4 billion retail opportunity, driven by 5.8 million students. While BTS spending is largely concentrated on items like clothing, footwear, stationery, books, and electronics, groceries remain a key category as 96 per cent …