West Vancouver, BC, April 14, 2016 – Starting today, British Columbians are now able to order groceries on-the-go and pick up 24/7 with Fresh St. Market’s new Click & Collect refrigerated locker system. The BC-based grocer is the first retailer in Canada to bring remote refrigerated lockers for self-serve pick up of fresh and frozen grocery via smartphone technology.
“Fresh St. Market’s refrigerated Click & Collect is another evolution in the future of grocery shopping,” explains Mark McCurdy, spokesperson for Fresh St. Market. “Customers can now put in their orders at any time of day, drive up, cycle up or walk up to our locker units and pick up their groceries. With a few clicks and a code at the lockers, you have your shopping done in minutes.”
How the system works:
A customer orders their groceries on the Fresh St. Market website, selects a time frame to pick up, a Fresh St. personal shopper secures the order in the Click & Collect locker, which can include anything from cereal, canned goods to fresh produce and ice cream. The customer is sent a text with a code to their smartphone, advising the order is ready for pick up. The customer punches in the code at the locker, the locker opens, and the customer collects their items.
The new Click & Collect refrigerated lockers launch at Fresh St. Market stores in West Vancouver and Fleetwood Surrey today. There will be a testing phase of about six months and after that, the possibilities are endless.
“In Europe and Australia where the refrigerated locker system was first introduced, grocery lockers are now scattered all over the cities in convenient places for customers to pick-up their orders. It is our hope to place more lockers and in more locations, in the near future,” adds McCurdy.
The cost for personal shopping delivered to the Fresh St. refrigerated locker is $3.99, making it an affordable convenience for customers.
Fresh St. Market is currently located at 1650 Marine Drive, West Vancouver and 15930 Fraser Highway, Surrey. For more information, please visit https://shop.freshstmarket.com/click-collect.
To request an interview or demonstration of how the Click and Collect lockers operate, please contact: